Mace Staffing

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Privacy Policy

Privacy Policy 

At Mace Staffing Solutions Inc., we prioritize the privacy of individuals and uphold a strong commitment to protecting personal information throughout our operations. We collect, use, and disclose personal information only as specified in this Privacy Policy, in line with our dedication to safeguarding the details of job seekers. 

Why We Collect Personal Information 

When you engage with Mace Staffing Solutions Inc., we gather certain information to provide you with the best possible job-matching services. Alongside your contact information and resume, we may also collect: 

    • Interview notes 
    • Information from reference and background checks 
    • Educational records 
    • Reference letters 
    • Skill assessment results 

Disclosure of Personal Information 

We never trade, sell, or lease personal information to external companies. Disclosure of your information occurs only to facilitate Mace Staffing Solutions Inc.’s business objectives or as required by law, such as compliance with a court order. In our day-to-day operations, we may share your information with clients who are actively seeking candidates, but only when there is a viable job opportunity for you. We disclose only the relevant information required for clients to make a well-informed hiring decision. 

Additionally, we may share limited information with trusted affiliates, partners, or third-party contractors to deliver a full suite of staffing services. Each third-party agreement strictly requires the representative to protect your privacy and handle information responsibly. Examples include: 

    • Background check organizations (criminal, educational, credit) 
    • Employee testing centers 

Consent 

By using our services and providing us with your information, you consent to the collection, use, and disclosure of your information as outlined in this policy. In specific cases, we may seek your explicit consent, such as before releasing your information to a third-party service for background checks. When we believe the purpose is clear, implied consent may be used, such as contacting references listed on your resume. 

SMS Terms & Conditions 

By subscribing to our SMS, you agree to receive SMS from Mace Staffing Solutions. Reply STOP to opt-out at any time, Reply HELP for customer care information. Message data rates may apply. Messaging frequency will vary.

  • Consent for SMS Communications 
    Upon providing consent to receive SMS communications from us, we want to assure you that your phone number and SMS consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you. 
  • Types of SMS Communications 
    After you consent, we will send messages regarding Update on your job applications, Interview schedule, or Interview reminder. Examples of these messages include: 
    • Job Applicants: Information about the status of your application. 
    • Reminders: Notifications regarding scheduled appointments.
  • Standard Messaging Disclosures 
    To opt-out of receiving SMS messages, simply reply with the word “STOP.” For further assistance, reply “HELP.”
  • Sample Response for “HELP” Requests 
    If a customer replies with “HELP,” send a response like: 
    “For further assistance, you may visit our website at https://macestaffing.com/ or call us at (800) 215-5090.”
  • Message Frequency 
    On average, you may receive between 3-5 messages per day, though this may vary depending on your requests.
  • Example Messages 
    Below are sample messages that include the necessary disclosures: 
    • “Hi [Candidate’s Name], you’ve been shortlisted for an interview for the [Position Name] with [Client Company]. Please confirm your availability by replying YES or reaching out to reschedule. Reply STOP to opt-out from the Mace Staffing Solutions, message data rates may apply, messaging frequency may vary, text HELP for assistance.” 
    • “Hello [Candidate’s Name], this is a reminder of your interview with [Client Company] on [Date/Time]. Please arrive 10 minutes early. Contact us at (800) 215-5090 for any questions. Reply STOP to opt-out from the Mace Staffing Solutions, message data rates may apply, messaging frequency may vary, text HELP for assistance.” 
    • “Hi [Candidate’s Name], thank you for interviewing for the [Position Name]. We will notify you once the hiring team makes a decision. Reply STOP to opt-out from the Mace Staffing Solutions, message data rates may apply, messaging frequency may vary, text HELP for assistance.”  

Contact Us 

Mace Staffing Solutions Inc. is fully responsible for managing and protecting the personal information we collect. For any questions or concerns regarding this Privacy Policy, please contact: 

Devang Soni – Privacy Officer
Mace Staffing Solutions Inc.
100 King St W, Toronto, ON M5X 1C7